Shipping costs and services

Delivery

Within Austria	EUR 9,90	Order value > EUR 200,-
Minimum Quantity Surcharge	EUR 25,-	Order value < EUR 200,-
Express Delivery Federal States	EUR 30,-	Next day before 9:00/12:00 depends on postal code
	EUR 30,-	Delivery on Saturday before 12:00 depends on postal code
Surcharge / Dry Ice	EUR 49,-	Depending on item / package size up to EUR 200,-
Surcharge / Dry Ice for Lonza products	EUR 30,-
Surcharge / Dangerous Goods	From EUR 50,- up	Depending on dangerous goods class
Delivery of cells	From EUR 30,- up	Depending on supplier and cell type
Delivery of fresh blood products	From EUR 150,- up	Premium delivery and dry ice
Delivery of Santa Cruz Labware products		Depending on type or volume of the product additional shipping costs may apply.
Delivery of pallet goods	EUR 150,-	Once per order < 15.000,- value of goods

 

Invoice

Transcription/Reissue following customer requests

EUR 25,-

Payable within the terms of the original invoice. Invoice copy/reissue is only possible within this payment period.

 

Technical Service

(incl. application support and software training)

Working time: 30 minutes	EUR 109,-	Any travel time will be charged separately.
Working time: 60 minutes	EUR 218,-

 

IT Service

Working time: 30 minutes	EUR 109,-	Any travel time will be charged separately.
Working time: 60 minutes	EUR 218,-

 

January 2024